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Topic: "Goods In" -- receiving more than ordered
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| By: Guest | Posted on: Jul 29 2026 at 12:27:29 PM | Hello. When we want to close and/or receive goods from a purchase order, it happens that we occasionally receive more than the ordered amount (specifically when we order from our in-house shop). We have noticed that if we receive more than the expected amount, the PO doesn't close, but instead places a negative number in the 'pending' column as if we are expecting that number to meet the PO. If it were possible to close the PO if the received value meets and/or exceeds the Purchase Order quantity, that would be great. Otherwise, the extra parts that get received do not get added to the inventory if the PO gets closed-- or they get added to the inventory, but the PO is still open.
Are there any work-arounds for this? Not sure if this is an error or a feature that doesn't support receiving a higher quantity than the expected. | |
| By: Guest | Posted on: Jul 31 2026 at 10:35:36 AM | If you want to receive more than you ordered then you need to go back to the order and change the order quantity. Then receive the correct, new, quantity.
But it's also possible to force the order to close but it can pop up again. Not sure why it pops up. o best thing to do is to change the order quantity. | |
| By: Guest | Posted on: Jul 31 2026 at 02:32:35 PM | | Thanks, I'll try doing that. | |
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